Completion Date
Winter 2-21-2025
Document Type
Thesis
Degree Name
Master of Science (MS)
Program or Discipline Name
Project Management
First Advisor
Dr. John Clark, PMP
Abstract
This research examines stakeholder engagement strategies among Indonesian restaurant owners in the United States, focusing on their operational success and business sustainability. Using a qualitative methodology, the study conducted semi-structured interviews with five purposively selected restaurant owners to investigate how they integrate stakeholder interests into business strategies, leverage government support, and adapt engagement practices across different sectors. The findings reveal three key challenges: insufficient frameworks for integrating stakeholder interests with business strategies, inadequate government support mechanisms, and inconsistent stakeholder engagement practices. The study identified successful informal approaches to stakeholder management, particularly in balancing cultural authenticity with market demands. However, it also uncovered significant gaps between government support programs' intended outcomes and their practical implementation. The research contributes to theoretical understanding by suggesting modifications to stakeholder theory for diaspora enterprises and practical implications for enhancing government support mechanisms. The findings emphasize the need for improved frameworks that consider the unique challenges of cultural food businesses while maintaining authenticity in international markets.
Keywords: Stakeholder engagement, stakeholder collaboration, diaspora entrepreneurship, government support, gastrodiplomacy
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Recommended Citation
Adystiani, R. Y. (2025). Enhancing Stakeholder Collaboration in Indonesian-Owned Businesses in the United States. Retrieved from https://digitalcommons.harrisburgu.edu/dandt/64
Included in
Business Administration, Management, and Operations Commons, Business and Corporate Communications Commons, Entrepreneurial and Small Business Operations Commons