Completion Date
Spring 6-13-2024
Document Type
Thesis
Degree Name
Master of Science (MS)
Program or Discipline Name
Project Management
First Advisor
Sarah Dyson
Second Advisor
Ella Ponsford-Gullacci
Abstract
Despite abundant research on the relationship between emotional intelligence and project success in various industries and countries, few papers specifically focus on Japan. However, Japan’s highly hierarchical corporate structure, combined with its high-context culture, makes emotional intelligence an even more essential trait, implying a significant gap in the existing literature that could contribute to the success of Japanese project teams. This thesis intends to fill this gap by focusing on Japanese and non-Japanese professionals working in Japanese companies in Japan and determining whether there is a positive correlation between EQ levels of employees and project success rate. For this research, the two variables – emotional intelligence and project success – were compiled utilizing online surveys. More specifically, the WLEIS (Wong and Law Emotional Intelligence Scale) test was utilized to measure the participants' EQ levels, while a survey created by the researcher based on pre-existing surveys was employed to assess project success levels. The results of the regression analysis indicated there is a positive correlation between the two variables. These findings could change the current notion of Japanese firms/executives and garner more focus on EQ. Additionally, the findings suggest that existing training/orientation programs could be improved to incorporate more EQ training, which could also further the success of Japanese teams and firms. Further, the research findings can bring more discussion surrounding the effects culture has on the significance of emotional intelligence. Information regarding the existing research besides how this thesis’ research was conducted is highlighted in this document.
Recommended Citation
Tsunoda, D. (2024). The Relationship between Emotional Intelligence (EQ) and Project Success Rate in Japan. Retrieved from https://digitalcommons.harrisburgu.edu/dandt/25