Date of Award

Spring 6-18-2018

Document Type

Thesis

Degree Name

Master of Science (MS)

Department

Project Management

First Advisor

Thomas Sheives

Abstract

The moral of project teams is an important factor when considering the performance of project teams(Dye, 2011) (Yang, Liu, & Fellows, 2010). Morale can be influenced and project leadership has an important role to play in how people work in teams (Gauvreau & Belout, 2004). In research studying the performance of teams working on technology projects, it was learned that an organizational work environment that satisfies the personal and professional needs of individuals has a strong effect on team cooperation and drives team performance (Thamhain, 2004). In a study performed by the US military (Mael & Alderks, 1993), it was found that team performance improved with squad member perception of leadership team cohesiveness. Research from the Project Management Institute (PMI) has also stated that morale has a major impact on the motivation, and productivity of a team (Dye, 2011). This paper aims to study the effects of improved morale on team productivity and whether morale does have a bearing on team performance. Techniques to track the performance of teams with their perception of project morale will be investigated. Various approaches to study and track the impact of morale on team performance are investigated in this research. The study of how morale influences team performance has steadily received increased attention (Bowles & Cooper, 2009) with organizations seeking to implement systems and procedures to positively impact morale and subsequently, team performance. The results of the survey conducted in this paper showed positive results between project performance and morale. This paper will provide a summary of morale improving measures implemented by organizations to cultivate team spirit and cooperation.

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