Completion Date

Spring 4-18-2025

Document Type

Thesis

Degree Name

Master of Science (MS)

Program or Discipline Name

Project Management

First Advisor

Dr. John Clark

Abstract

The financial services industry, predominantly in large investment banks, faces mounting pressure to improve operational efficiency, simplify communication channel, and meet rigorous regulatory requirements in a constantly changing market environment. This research assesses the incorporation of Agile and Lean practices within the financial services sector, particularly concentrating on their effect on front-office functions, such as sales and investment banking, and control operations like risk and compliance. The study investigates how Agile and Lean processes foster innovation, decrease inefficiencies, and promote partnership between front-office teams and control functions. By examining case studies from leading organizations such as Goldman Sachs, JP Morgan, and Citi, the study underlines the challenges and opportunities of embracing these tactics in an extremely regulated setting. The conclusions contribute to a increasing body of knowledge on cultivating organizational efficiency, agility, and regulatory compliance through Agile and Lean methods, resulting in an wholistic framework for financial institutions to retain competitiveness in fast-changing market surroundings.

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