Completion Date

Summer 10-18-2024

Document Type

Thesis

Degree Name

Master of Science (MS)

Program or Discipline Name

Project Management

Secondary Program or Discipline Name

Project Management

First Advisor

Dr. John Clark

Abstract

In an era characterized by rapid technological advancement and increasing project complexity, effective project management has become paramount for organizational success. This study investigates the effectiveness of Jira software, a prominent tool within Agile and Scrum frameworks, in optimizing project management processes. Despite its widespread adoption, many organizations struggle to fully leverage Jira's capabilities, often leading to project delays and miscommunication. This research aims to address the critical gap in literature regarding Jira's application and effectiveness by systematically evaluating its impact on project management efficiency and team collaboration.

Utilizing a quantitative approach, the study surveyed 50 project managers and team members across various industries actively using Jira. The findings reveal a substantial 25% increase in project completion rates and a strong positive correlation (r = 0.65) between user satisfaction and project success. However, significant challenges were identified, including the complexity of Jira's interface and the necessity for comprehensive training, which can hinder effective utilization.

These results underscore the importance of user experience and training in maximizing Jira's benefits. The study provides actionable recommendations for organizations, emphasizing the need for robust training programs and a supportive culture to mitigate barriers to effective usage. By contributing valuable insights into the interplay between technology and project management practices, this research informs better implementation strategies for organizations seeking to enhance their project outcomes through Jira. Future research directions are proposed, including longitudinal studies and comparative analyses of project management tools, to further enrich the understanding of Agile methodologies in diverse contexts.

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Business Commons

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