Completion Date

Spring 4-22-2024

Document Type

Thesis

Degree Name

Master of Science (MS)

Program or Discipline Name

Project Management

First Advisor

Sarah Dyson

Second Advisor

Joseph Delsinki

Abstract

This thesis explores the significance of community engagement in urban planning within the project management framework. In the face of intricate challenges in contemporary urban environments, adopting effective project management strategies prioritising the community voice has become crucial. This study inquires into the methods, barriers, and the scope of using community engagement as a tool for successful and fair project outcomes in urban environments. The aim of this thesis is to provide valuable insights and practical recommendations to practitioners in the fields of urban planning, project management, and urban policymaking. There is a growing recognition that inclusive and participatory processes are key to achieving successful project outcomes that are aligned with the needs of the communities being planned for. The significance of this research lies in its potential to highlight to practitioners the value and benefits of inclusive community engagement to enhance project outcomes, stakeholder relationships, and an overall improvement in the quality of urban projects. This thesis ultimately aims to uncover why project management should integrate more inclusive practices especially when it comes to developing urban spaces. It will do so by employing a case study analysis of two urban park developments in New York City, namely, Domino Park in Brooklyn, and Hudson Yards Public Square in Manhattan, to identify any difference in the approaches to community engagement and how it impacted the project outcomes and perceptions. A comprehensive exploration of the role of community engagement in urban planning projects positions this thesis to advance project management practices in creating more prosperous and thriving urban communities.

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