The article offers insight to the issues surrounding organizational change while discussing reasons for change failure, and the ways for managing the same. Topics include using team approach for initiating change, and the value of developing emotional intelligence for dealing with conflict and resistance; a book "Leading Change" by John Kotter which reports on the failure of change initiatives in organizations; and implementing into team collaboration in the change management initiative.
Jensen, D., & Bojeun, M. (2017). The Value of Emotional Intelligence in Transformational Change. AMA Quarterly, 3 (1), 12-15. Retrieved from https://digitalcommons.harrisburgu.edu/pmgt_faculty-works/2
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