Completion Date


Document Type


Degree Name

Master of Science (MS)

Program or Discipline Name

Project Management


This research paper is on the problem companies faces with the existing traditional model of website management and the advantages or improvement that Content Management System brings to them. Web content management is the discipline of collecting, organizing, categorizing, and structuring information that is to be delivered on a website. CMSs support a distributed content model by separating the content from the presentation and giving the content provider an easy to use interface for adding content.

The purpose of this study is twofold. First, it is aimed to observe how business users manages the contents directly without depending on technical personnel. Secondly, what are their perceptions of using the system? Many industry people have voluntarily participated in this qualitative study. The data was gathered through server statistics, personal interviews, and an open-ended questionnaire. The analyses included descriptive statistics for quantitative and content analysis for the qualitative data. The findings indicate that participants embraced the notion of leveraging the potential of content management.



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