Completion Date


Document Type


Degree Name

Master of Science (MS)

Program or Discipline Name

Project Management


Software modernization or legacy modernization, refers to the conversion, rewriting or porting of a legacy system to a modern computer programming language, software libraries, protocols, or hardware platform. Legacy transformation aims to retain and extend the value of the legacy investment through migration to new platforms [1]. Currently, I am working as a Senior Business Analyst with Blue Cross Blue Shield, one of the largest insurance provider in the United States across the health sector. I am deployed to work on their initiative towards software modernization along the healthcare industry through their software-as-a-service (SaaS) platform – “The Healthcare Online Resources (THOR)”. This service is available to numerous providers in the healthcare vertical to leverage their current operations and comprises of multiple modules including but not limited to claim adjustments, preauthorization and group coverage status. With the ongoing centralization of resources and increased competition, most of the companies are focusing on software modernization by leveraging their current technologies and hardware platforms, to remain the trendsetters and viable in the marketplace. To enhance my efficacy and understanding of the business requirements, I would like to conduct my thesis research towards the topic of “Software Modernization”. I would be able to leverage my experience as Senior Business Analyst to understand and bridge the gap between business requirements and the supporting technology backup. Being working in a multinational company, with multiple cross-functional teams, I plan to include different research results through self-surfing and interaction with these team members. Additionally, I had like to conduct surveys across these cross-functional teams mainly business and technical teams to understand and document their challenges and experience. Therefore, I strongly feel that I would be able to justify the thesis and the corresponding research.



To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.